shellware / ops

Ops · Operations

ops

We run everything Shellware builds.

What it is

Shellware Ops keeps Shellware products and infrastructure running, every day.

Monitoring, updates, backups, incident response and support, handled as one continuous practice so the people using the software never have to think about it.

How it works

  1. Monitor

    Products, systems and hardware watched around the clock.

  2. Maintain

    Updates, patches and backups applied on schedule.

  3. Respond

    Incidents caught early and resolved fast.

  4. Report

    Clear visibility into uptime, changes and issues.

How it fits together

R&D

labs

Research and development. New ideas, prototyped and tested.

labs.shellware.ai → Products

wares

Software and hardware we design, build and maintain.

wares.shellware.ai → Infrastructure

infra

The foundation. Compute, storage, networks and hardware.

infra.shellware.ai →
Operations

ops

The running. Monitoring, updates, backups and support, around the clock.

you are here
Engineering

fde

The people. Engineers who work inside your team.

fde.shellware.ai →

Labs finds what is possible. Wares turns it into products. Infra builds the foundation they run on, and Ops keeps it all running. FDE puts it to work inside your organization, and what they learn goes back to Labs.

Contact

$ contact [email protected]